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COFFEE SERVICES FAQ
AppSprings

AppSprings, the premier coffee service of Charleston, SC.

 

What types of coffee brewers do you provide?

AppSprings is a provider of Newco coffee brewers. We have brewers that utilize glass pots, carafes, and airpots. We even have single cup solutions.

 

What is the difference between an “automatic” coffee brewer and a “manual” coffee brewer?

An automatic coffee brewer has a waterline that hooks up to your water system. When you need to brew a pot of coffee you simply put the coffee grounds or filter-pack into the basket and push a button. A manual coffee brewer, also known as a “pour-over” has an opening on the top through which you must pour a pot of water for each pot of coffee. AppSprings can provide manual brewers, but specializes in automatic brewers. At no cost, we install the water line and can even hook it up to your filtration cooler, so that you use fresh filtered water for your coffee. At AppSprings, we believe that “The best water makes the best coffee!”

 

Is the coffee brewing equipment provided free of charge?

Yes! Unlike many of our competitors, we supply, install, and maintain coffee equipment at no charge, while you buy products from AppSprings.

 

What if I experience problems with my coffee equipment?

Call AppSprings at (843) 744-3338 and describe the symptoms of the coffee brewer and we will get a technician to you as soon as possible.

 

Is there a minimum order level for coffee products in order to receive the complimentary equipment?

No, but we do ask that you buy all of your coffee products from your AppSprings coffee route man.

 

How frequently do you deliver coffee and supplies?

How often do you need restocking? Most coffee customers require delivery no more often than every two weeks.

 

Can I return any unused coffee or supplies for a refund?

If the items are cups or stir sticks, then yes. If it is a food item, such as coffee or cream, we are required by law NOT to take back such items.

 

How do I let my driver know what coffee supplies I will need delivered?

Your coffee service route man can stop by automatically and check on you, you can email your order in, or you can even call your driver on his cellphone.